If you are having trouble completing your simulation due to incomplete Journal Entries that are grayed out, you likely will just need to accept the sales report to complete those entries. Running your Sales Report will allow that invoice to come in and have the information needed to complete those additional entries.
Example of those grayed out Journal Entries:
Steps to Run Sales Report
You'll first want to select the Sales Report tab in the left side navigation.
At the bottom of the simulation, you'll see a Run Sales Report button.
Once you have selected "Run Sales Report", those reports will appear in your Inbox in the simulation.
You will use this report to complete those additional entries. They should no longer be gray now that you have received that report.
You will then be able to select Run Simulation and continue your simulation.
If you have any trouble viewing the buttons at the bottom of the simulation, we have an article here with the troubleshooting steps for you to take: Student | Unable to locate button in simulation - Zoom Out
For additional assistance, pleases reach out to our support support@stukent.com